> ## Documentation Index
> Fetch the complete documentation index at: https://krisper.tryx.space/llms.txt
> Use this file to discover all available pages before exploring further.

# WhatsApp

> Configure how customers order through the WhatsApp chatbot.

| Field                         | Required? | What it does                                                                                                                                                                                                              |
| ----------------------------- | --------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Cart**                      | No        | On lets a customer add more than one service to their order over WhatsApp, like a cart. Off restricts them to a single service per booking                                                                                |
| **Allow Multiple Quantity**   | No        | Lets a customer add more than one quantity of the same service to their WhatsApp order                                                                                                                                    |
| **Show Upcoming Appointment** | No        | Shows the customer's nearest upcoming appointment in the WhatsApp greeting message                                                                                                                                        |
| **Session Expiry (Minutes)**  | No        | How long a customer's WhatsApp session stays open with no activity, e.g. after selecting a shop. Coming back within this window continues the same session; coming back after it's expired starts over from the beginning |

Save with **Save Changes**.
