| Field | Required? | What it does |
|---|---|---|
| Cart | No | On lets a customer add more than one service to their order over WhatsApp, like a cart. Off restricts them to a single service per booking |
| Allow Multiple Quantity | No | Lets a customer add more than one quantity of the same service to their WhatsApp order |
| Show Upcoming Appointment | No | Shows the customer’s nearest upcoming appointment in the WhatsApp greeting message |
| Session Expiry (Minutes) | No | How long a customer’s WhatsApp session stays open with no activity, e.g. after selecting a shop. Coming back within this window continues the same session; coming back after it’s expired starts over from the beginning |
Admin
Configure how customers order through the WhatsApp chatbot.
Save with Save Changes.